Performing well on stage, behind a podium or in the boardroom demands some degree eloquence and composure. While we may be preoccupied with talking points, we need to remember to also convey strength and confidence with nonverbal communication. Stage fright can creep up at any given moment, so don’t fidget, play with your hair or avoid locking eyes with anyone in the audience. If you know how to remain calm, the audience won’t pick up on any of your doubts. According to a well-cited statistic from Albert Mehrabian, 93 percent of what we communicate to others is nonverbal. When you’re presenting, the audience takes notice of your body movements, posture and para-language. We tend to focus so much of our attention on what we’re saying, it can be easy to forget what we’re conveying without words. A few things to think about the next time you’re rehearsing for a big speech: read more »
Whenever conflict arises within a team or in the workplace, many of us are quick to think, “What is wrong with this person?” or, “Why is he/she reacting like this?” Of course, there are two sides to every story, and then there’s the “truth.” Communications is about the message that is being delivered (verbally, in writing and through nonverbal cues), but equally as important, is the message that is being received, and there is plenty of room for perceptions to skew original intentions. Consequently, the “truth” of a message often depends on the personality of the individual receiving it. To help communicators understand the filters we apply to ours and others’ messages, we turn to the Myers-Briggs Type Indicator Test (MBTI). Developed by the mother-daughter duo Katharine Cook Briggs and Isabel Briggs Myers, the MTBI is based on Carl Jung’s typological theories and has become a popular tool in business as a means of identifying people’s personality preferences. The test evaluates preferences based on four pairs of dichotomies: read more »
As summer steamrolls forward into its muggy peak, we here at 20K are grateful for a breath of fresh air in the form of Gemrick Curtom, research assistant extraordinaire. Last year, Gemrick wowed us with his passion for PR and witty social media puns, but perhaps even more importantly, he always brings a huge smile and killer style into the office. We couldn’t pass up the opportunity to work with him again, and we’re thrilled to have him back on the 20K team this summer. He’ll be sleuthing on the web to research clients and issues and searching out the best of the best social media content, in addition to blogging and helping us with a very special project (to be announced later this summer!). read more »
Rumor has it that the word "BIG" was invented in Texas, specifically Houston. Don’t quote us on that — we’re just saying that it makes sense, considering the enormity of the Houston Greek Festival and the Houston Livestock Show and Rodeo. With the end of the rodeo, however, the Southwest Freeway has finally been restored to its normal, moderately congested state, and we’re already preparing for our next big bash: 47th Annual WorldFest. read more »
When you’re living on an island of saturated inboxes and endless to-do lists, slipping into the chronic madness of office life can happen all too quickly. However, let us remind you that rest is important. And we’re not talking about a cozy hammock and your fluffiest pillow — we’re talking about the spiritual and emotional rest one achieves through mindfulness. All the sleep-in Saturdays between now and the end of time could never fully rejuvenate you from the long weeknights and constant decision-making required by a demanding job. According to the National Institute of Health at the University of Massachusetts, exercising mindfulness in the workplace helps improve brain activity and concentration amongst employees. It enhances our ability to envision options and open ourselves to new perspectives, which makes us better collaborators. read more »
Our relationship to plenty of things can seem fickle. There’s always a hot new social network, restaurant or other distraction to occupy our time. The world of industry books operates in much the same way. Each year, there’s a new “must have” book offering the streamline your life and revolutionize your career. In that overwhelming and ever-changing chaos, there are some industry books that we think have stood the test of time. read more »
Our newest 20K intern, Ciara Rouege, shares her story through one of her passions - videography. Help us welcome her to the team in the comments!