Those of us in the business of watching and partnering with media and working with companies and organizations to develop their messages are utterly frustrated with BP’s communications since the spill on April. BP has been handed umpteen opportunities to make amends for last week’s or yesterday's gaffes, and the company’s management team continues to manage the message with a) NO message (well, I could give you their message but you wouldn’t be satisfied; b) silence until they’re damned ready to respond with a non-message; and c) lack of interesting, tangible data that would help both the media and the public understand the inner workings of a “complex” process like deepwater drilling, let alone recovery management. read more »
We finally launched our new website. Would you think we were kidding if I told you it took us three years to get this done? During that time, the world changed forever: the earth continues to seem angry over something, as yet another hurricane targeted our great city; earthquakes and volcanoes have become a common occurrence; we elected the first non-white president of the United States; and social networking has become (in my humble view), the most important sea change in communications in a century. read more »
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