The Perfect Email, 10.10.2013

According to the Radicati Group, 144.8 billion e-mails were generated per day last year, out of which 89 billion, or 61.46%, were business emails. Whoa. No wonder we feel like our first-born children have been preemptively scarified to the email gods. With so many emails flying in and out of your inbox, it’s easy to get fall into a routine of mindlessly replying and senselessly forwarding. But amidst the craziness, one seemingly minor mishap could land you or your organization in hot water.


To save you the trauma of a major email “oops,” here are our tips to keep your business emails in perfect condition: read more »

Do you know what we love more than this Alot? Correct grammar. (A lot.), 03.07.2013

20K Group has acquired a new addition to our office space – the friendly Alot. He lives in our Lightbulb Lounge and serves as a gentle reminder to the team to be on the lookout for easy-to-miss grammar errors. (For those of you not familiar with the story of the Alot, read about his origins at Hyperbole and Half.)


In addition to not combining words that should remain separate, the Alot also reminds us to drop the Oxford comma in a series, use commas when they are required, avoid ending sentences in prepositions (unless it would sound silly not to) and generally be the grammar cops we were destined to be. We’ve all seen Facebook statuses like this one: read more »

Confessions of the Grammar Police, 05.26.2010

Let me preface the following rant by admitting that I am more than a bit neurotic when it comes to copyediting and proofreading. I have a nasty, and sometimes obnoxious, habit of mentally editing all documents, emails, articles, and books that pass through my line of sight. That’s not to say that I never make mistakes, because I am as guilty as the next person of shooting off a quick email with a typo or failing to reread a document during crunch time. It happens to the best of us, but I try to limit my errors to the rare misstep. read more »